Team building session at Board of Education
Team building session with a few staff members of the Board of Education in March 2024
Addressing the staff of the Statistics Division
Addressing the staff of the Statistics Division in October 2023 during their staff Retreat. Topic: Break the Cycle
Training agents of Airport Services Antigua
October 2023, training agents of Airport Services Antigua – Topic: SkyGreet – Elevating the Passenger Experience
Three days of Training with staff at Stingray City
Three days of Training with staff at Stingray City about external customer service – Seaside Service Excellence, internal customer service – Crew Connect and Telephone Etiquette 101
ABEF Training: From Frustration to Satisfaction
July 2023 training in collaboration with Antigua and Barbuda Employers Federation – Topic: From Frustration to Satisfaction
Customer Service Training
Conducting one of of our many Customer Service Training sessions in collaboration with the Antigua and Barbuda Employers Federation – February 2023. Topic: Phone Savvy – building a positive phone culture in the workplace
Power of Service Award
In 2021 honoring some unsung heroes in customer service with the Power of Service Award in varying fields and professions
Heart-to-Heart Talk
Having a heart to heart talk with female graduating students of All Saints Secondary School during Covid19 pandemic about life after school
Networking: creating an environment for growth
Sharing the stage with Chaniel Imhoff addressing the ABIIT’s graduating class at their Professional Development Seminar about Networking: creating an environment for growth
Launch of our Training Programs
